This Privacy Policy explains how WallaPlus collects, uses, and protects your personal information when you visit or make a purchase from https://www.wallaplus.com (the “Website”).
We are committed to safeguarding your privacy and handling your personal data in compliance with the General Data Protection Regulation (GDPR), KVKK, and CCPA.
1. Information We Collect
When you use our platform, we collect specific types of data to provide our services effectively:
Personal Information: Name, surname, email address, billing and shipping address.
Measurement Data: Wall dimensions entered for customization.
Payment Data: Processed securely through İyzico; card details are never stored by us.
IP Address: Used for security and analytics.
Cookies: Used to enhance site performance and personalization.
2. How We Use Your Information
-
To create and manage your account
-
To process your orders and custom wallpaper requests
-
To communicate with you about your orders and updates
-
To improve our services, website performance, and customer experience
3. Use of Cookies
Cookies are small data files stored on your browser. WallaPlus uses cookies to maintain sessions, remember customization preferences, and analyze user activity via Google Analytics and Meta Pixel.
You can disable cookies from your browser settings, but this may affect site functionality.
4. Data Retention Policy
We store your data only as long as necessary to fulfill the purposes for which it was collected.
- Account data: Retained while your account is active.
- Transaction records: Stored for 10 years (legal obligation).
- IP logs: Kept for a maximum of 2 years.
5. Third-Party Services
We partner with trusted providers to ensure secure operations:
İyzico: Handles payments securely.
Google Analytics: Tracks traffic and usage patterns.
Cloudflare: Improves website performance and security.
All partners comply with international privacy regulations and data encryption standards.
6. Data Security Measures
We use SSL encryption and firewall protection to secure data transmission.
Access to user information is restricted to authorized personnel only.
Payment data is never stored on our servers.
7. Your Rights
Under the GDPR, KVKK, and CCPA, you have the right to:
- Access your personal data
- Request corrections or deletions
- Withdraw marketing consent
- Request data portability
All requests can be sent to privacy@wallaplus.com.
8. International Data Transfers
Because we serve users globally, your data may be transferred to servers located outside your country, such as AWS or Cloudflare.
All transfers comply with the GDPR safeguard clauses (Articles 45–46).
9. Children’s Privacy
We do not knowingly collect data from individuals under the age of 18.
If we discover such data, it will be deleted immediately and the account deactivated.
10. Policy Updates
We may update this Privacy Policy from time to time.
Any changes will take effect on the date of publication on this page.
We encourage users to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
info@wallaplus.com
WallaPlus © 2025 – All Rights Reserved.